A privacy policy explains how a business collects, uses and protects your data. This one covers The Dutch Groundsman, a garden maintenance business in Woking, Surrey. Questions? Email miles@mggc.uk or call +44 7311 798009.
Last updated: 8 October 2026
The Dutch Groundsman is a garden maintenance business in Woking, Surrey. We are the “data controller” for your data, so we decide how and why we use it. We work in Cobham, Oxshott, Esher, Weybridge, St George’s Hill, Leatherhead and nearby villages.
You may give us:
We ask for access details only to reach your garden and work safely. Card payments go through a payment provider, so we never see your full card number.
Our website also collects your IP address, browser, device and the pages you view, using cookies. If you leave a Google review or contact us through a directory, we may see what you share there.
| What we do | Data we use | Our legal reason |
|---|---|---|
| Reply to enquiries and give quotes | Name, contact details, address, garden notes | Contract or legitimate interests |
| Book and do garden work | Name, address, phone, access details | Contract |
| Send invoices and take payment | Name, address, email, payment records | Contract |
| Keep tax records | Invoices and payments | Legal obligation |
| Improve our website | Cookie and visit data | Consent |
| Send updates or offers | Name and email | Consent |
The UK GDPR lists six legal reasons to use data. We use four: contract, legal duty, legitimate interests and consent. Legitimate interests means a fair business reason that does not harm your rights.
This table follows your details from first enquiry to deletion.
| Step | What we hold | Who sees it | When we delete it |
|---|---|---|---|
| Enquiry | Name, contact details, message | Us | 12 months, if no work follows |
| Quote | Garden notes, photos, price | Us | With your customer record |
| Garden visits | Gate and key safe codes, pet notes | Us and any team member on your visit | When the work ends |
| Invoice | Name, address, payment record | Us and our accountant | 6 years (tax law) |
| After the work | Customer record, job notes | Us | 3 years after your last job |
We keep marketing emails until you unsubscribe and website visit data for 14 months. After that, we delete the data or make it anonymous.
We share data only when we need to. This may include our website host, email provider, accountant, payment provider and analytics tools. Team members or subcontractors in your garden get only what they need for the visit.
We never sell your data. We may share it if the law requires, for example with HMRC, the police or a court.
This section is our cookies policy. Cookies are small files that a website saves on your device. Essential cookies keep the site working and cannot be refused. Analytics cookies show us which pages people use. Marketing cookies help show relevant ads, if we use any.
We use analytics and marketing cookies only if you accept them. You can change your choice with the cookie settings link or in your browser settings.
We use secure hosting with HTTPS and strong passwords. Only people who need your data can see it, including your gate and key safe codes.
If a data breach puts your rights at risk, we report it to the Information Commissioner’s Office (ICO) within 72 hours. If the risk to you is high, we also tell you without delay.
Under data protection law, you can ask us to:
Email miles@mggc.uk. We may ask for ID. We reply within one month, and it is usually free.
Our services are for adults and property owners. We do not knowingly collect children’s data. If you think a child has given us details, email us and we will delete them.
Our site may link to other websites. We do not control them, so please read their policies.
Some tools we use, such as email, hosting and analytics, may store data outside the UK. When they do, a safeguard is in place, such as UK-approved contract terms.
We update this privacy notice when our work or the law changes. The date at the top shows the latest update.
If you are unhappy with how we use your data, tell us first. Email miles@mggc.uk or call +44 7311 798009. We will confirm we have your complaint within 5 days and tell you the result without delay.
You can also complain to the ICO at ico.org.uk or on 0303 123 1113. The ICO may ask whether you raised the problem with us first.
No. We never sell your data. We share it only with the tools and people we need to run the business.
Only people who need them to reach your garden on a visit. We delete them when the work ends.
Email miles@mggc.uk. We reply within one month. We may need to keep some records, such as invoices, for 6 years by law.
Yes. Essential cookies keep the site working. We use analytics and marketing cookies only if you accept them.
Yes. Click "unsubscribe" in any email, or email us. We stop right away.
Email miles@mggc.uk or call +44 7311 798009. We confirm your complaint within 5 days and tell you the result. You can also contact the ICO.
For privacy questions, email miles@mggc.uk or call +44 7311 798009.
